Position Title: Communications and Marketing Coordinator

Reports to: Manager, Publications and Communications

Contract Type: Consultant, one year (yearly assessment for renewal)

Airports Council International (ACI) World is seeking a proactive and organized Communications and Marketing Coordinator. In this role, you will play a pivotal part in the production, promotion, and communication of ACI World internal and external activities such as webinars, campaigns and events. The successful candidate will be responsible for managing marketing agreements with external organizations and media outlets, fostering relevant media partnerships, and ensuring the seamless operation of ACI World's Publications and Media inboxes.

Key Responsibilities

Webinar and Event Promotion Support:
- Contribute to the promotion and communication of ACI World webinars and external events.
- Assist in creating promotional material for both webinars and external events.
Marketing Agreements and Media Partnerships:
- Manage marketing agreements with external organizations and media outlets.
- Optimize the use of media and marketing partnerships to enhance ACI World's reach and visibility.
Inbox Management:
- Oversee the ACI World Publications inbox, ensuring timely and efficient customer service while following sales performance.
- Manage the ACI World Media inbox, addressing inquiries and coordinating with internal stakeholders with the supervision of the Director of Communications.
Monthly Reporting:
- Provide monthly reports summarizing marketing and communications activities, including metrics and key performance indicators.
Departmental Support:
- Work with the Communications and Marketing department to support various activities as requested, such as the ACI Insight Blog, creating contact lists using Dynamics 365, and managing incoming requests from other departments.
- Other duties as assigned.

Requirements

University degree, preferably with specialization in communications or marketing
Minimum of 2 years of communications or marketing experience
Excellent written and spoken English skills: ability to communicate effectively appropriate to the audience
Working knowledge of languages other than English would be an asset
A strong understanding of customer and market dynamics and requirements
Strong organizational and project management skills.
Excellent communication and interpersonal abilities.
Familiarity with the aviation industry or similar sectors is a plus.
Tech-savvy, knowledge of Adobe Creative Suite, project management software, ClickDimension, etc.

ACI World is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ACI World Values

Collaboration, Innovation, Accountability, Integrity, and Sustainability

ACI World - Airports Council International

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Communications and Marketing Coordinator